Cancel or withdraw

End your subscription or withdraw a Lifetime purchase here. No sign-in or message to support. A reason is needed only for extraordinary termination.

Order number or license keyThe order number is in Creem’s payment receipt. For a subscription key, paste the whole SHUICHI2 key. Type of declaration

Ordinary termination ends at the end of your first month or year. In Germany, after the first term, you can end your subscription with at most one month’s notice, with the unused paid remainder refunded pro rata by days. Monthly plans can end at the current paid period end. Otherwise, cancellation takes effect at period end without a remainder refund. For another right under local law, write to hello@shuichi.app.

Withdrawal is available for subscriptions and Lifetime purchases within 12 months and 14 days of purchase. Within 14 days, we process a full refund automatically and end any subscription immediately. Later withdrawals are recorded for manual review; the receipt confirms this. Renewals do not start a new 14-day window. They also do not restart the extended withdrawal window. For a skin or another legal right, write to hello@shuichi.app.

End date (optional)Leave blank for the earliest possible date. For a withdrawal, leave blank or choose today. Dates use UTC.

Confirm your declaration

Press Cancel now to submit. The receipt will show the text received, the date and time in UTC, and the end date.

Declaration received

This page is your receipt; we do not email it for now. Print it to a PDF, or use Save receipt below to keep a copy of the statement, date and time. Keep it with your order receipt.